Job Summary
The Billing Assistant is responsible for supporting the billing and invoicing functions of the company by ensuring accurate and timely preparation of invoices, maintaining billing records, verifying supporting documents, and coordinating with customers and internal departments regarding billing matters. The role requires strong attention to detail and accuracy in handling financial and administrative documentation.
Key Responsibilities Billing & Invoicing
- Prepare and issue customer invoices accurately and in a timely manner.
- Verify billing information, supporting documents, and charges before invoice issuance.
- Ensure invoices comply with company policies and customer requirements.
- Monitor billing schedules and ensure timely submission of invoices.
- Process credit notes, debit notes, and billing adjustments when required.
Documentation & Record Management
- Maintain accurate billing records and supporting documentation.
- Organize and update billing files, both physical and electronic.
- Ensure proper filing and retention of billing-related documents.
- Prepare billing reports and summaries as required by management.
Customer & Internal Coordination
- Respond to customer inquiries regarding invoices and billing matters.
- Liaise with customers to resolve billing discrepancies and disputes.
- Coordinate with operations, customer service, and other departments to obtain supporting documents for billing purposes.
- Follow up on outstanding documentation required for invoice processing.
Accounts Support
- Assist in monitoring outstanding invoices and payment status.
- Support the accounts team in reconciliation and billing-related matters.
- Verify invoice details against purchase orders, delivery records, and other supporting documents.
- Assist with month-end billing activities and reporting.
Administrative Duties
- Perform data entry and maintain billing databases.
- Generate billing reports, statements, and summaries.
- Assist in improving billing processes and record management.
- Carry out general administrative duties related to billing and accounts functions.
Other Duties
- Comply with company financial policies and procedures.
- Maintain confidentiality of financial and customer information.
- Perform any other duties assigned by management from time to time.
Job Requirements Education
- SPM, STPM, Certificate, Diploma, or equivalent qualification.
Experience
- Fresh graduates are encouraged to apply.
- Previous experience in billing, accounting, finance, administration, or a related field will be an advantage.
Skills & Competencies
- Proficient in Microsoft Office applications, particularly Microsoft Excel.
- Good numerical and analytical skills.
- Strong attention to detail and accuracy.
- Good organizational and time management skills.
- Ability to handle multiple tasks and meet deadlines.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic knowledge of accounting and billing procedures will be an advantage.
Working Conditions
- Office-based position.
- Standard working hours as determined by the company.
- May be required to work additional hours during month-end closing periods or peak operational requirements.
Note: This job description serves as a general guideline of duties and responsibilities and may be amended by management from time to time based on operational requirements.
Pay: RM1,700.00 - RM2,200.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: In person