全职 Site Supervisor 工作, 薪水 up to MYR 2,000, GVR PROPERTY MANAGEMENT AND SERVICES SDN BHD Selangor 公司招聘中 - Ricebowl

Responsibility

- Responding to queries via chat, email, or phone.

- Provide assistance to the respective owner pertaining to the questions, problems and resolutions.

• Diagnosing problem and other issues in the direction of resolution
• Following up with customers to ensure full resolution of issues
• Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods.

- Running reports to analyses common complaints and problems

- Providing details i.e. Indication on resolution (photo, invoice, receipt others related to complaint resolution)

• Following up with the problem escalation (second or third level support) third party support on CF resolution.

- Others subject to add in or changes based on the JMB/MC scope of requirement.

Requirement

- Candidates who possess at least a Diploma or Degree in Property Management are highly welcome.

- Computer literate

- Posses good personality and PR skills

- Good organizations skills with follow through with ability to attend complaints and resolve issues promptly and effectively

- Self-motivated, able to work independently or team, positive and proactive

- Posses own transport and willing to travel

Job Type: Full-time

Work Location: In person (APARTMENT MAWAR, TAMAN KOSASO & BAHTERA ARKED, HULU BERNAM)

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Maternity leave

Work Location: In person