QA Supervisor (RM3500 - RM4000)
Monitor Product Quality
Ensure products meet specified requirements and quality standards.
Inspect products during the production process and before final release.
Manage the QA Team
Supervise and guide QA Inspectors and QA Technicians.
Prepare work schedules and assign daily tasks.
Conduct Quality Audits
Perform internal quality audits.
Ensure compliance with SOPs, GMP, ISO standards, and other applicable requirements.
Handle Customer Complaints
Investigate quality issues reported by customers.
Implement corrective and preventive actions (CAPA).
Prepare Quality Reports
Generate daily, weekly, and monthly quality performance reports.
Analyze defect data and quality trends.
Investigate Quality Issues
Identify root causes using tools such as 5 Why Analysis, Fishbone Diagram, and Root Cause Analysis (RCA).
Work closely with Production and Engineering teams to implement solutions.
Training and Quality Awareness
Conduct quality-related training for employees.
Ensure all employees understand quality requirements and procedures.