- Cyberjaya Selangor Malaysia
工作地点
职位描述
岗位职责
You will play a critical role in collaborating with developers, infrastructure teams, and vendors to define and optimize integration patterns while maintaining comprehensive and up-to-date support documentation. Additionally, you will perform in-depth root cause analysis and coordinate effectively with engineering teams to drive timely and sustainable resolutions.
You will ensure that all agreed targets and Service Level Agreements are met, driving operational excellence.
This role is best suited to candidates with solid hands-on support experience who are comfortable taking ownership of complex incidents in a production environment.
Technical Skills:
Must have
Good to have
Advantage
Other Necessary Skills:
重要安全守则
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