Solutions Specialist
About the job Solutions Specialist Job Responsibility:
- Collaborate in project solutions delivery for clients needs
- Collaborate with Solution Architects and partners to design solutions meeting clients' needs
- Engage with clients through discussions, presentations, and workshops to validate technology solutions.
- Regularly interact with clients to identify key priorities and develop action plans with the project team.
- Provide technical guidance to resolve challenges for team members.
- Coordinate issues resolution with team members, partners and principals.
- Attend in-person meetings with clients for troubleshooting and issue diagnosis within SLA.
- Develop preventive measures and maintain a comprehensive issue record for future reference.
Job Requirement:
- Minimum 3 years of hands-on infrastructure implementation experience.
- Demonstrated experience in an enterprise or system integrator environment, with knowledge of Microsoft solutions like Azure and Microsoft 365 as an advantage.
- Microsoft Certification preferred, with a passion for staying updated on cloud solutions.
- Experience in architecting infrastructure solutions using Linux/Unix and Windows in private/hybrid/public cloud and establishing automated DevOps release management pipelines is advantageous.
- Familiarity with multi-cloud environments, Agile, SCRUM, and Continuous Delivery is a plus.
- Strong analytical and problem-solving skills, excellent communication, and client handling experience, able to work independently under pressure with changing priorities.
- Candidate must be able to work on a rotational shift arrangement if require. Self-directed with the ability to drive change in unstructured environments.
Pay: RM7,000.00 - RM9,000.00 per month
Application Question(s):
- What is the current salary?
- What is the expected salary?
Work Location: In person