JOB PURPOSE
Manages the full lifecycle of problem statements (gathering, cleaning, valuation, rubric scoring, prioritisation) and provides data-driven impact analysis to inform GII portfolio decisions.
DUTIES AND RESPONSIBILITIES
- Gather problem statements from ministries, the ************* portal, citizen labs, workshops and stakeholder sessions; route them into the GII pipeline.
- Clean and structure raw submissions into GII's standard format (How Might We / As-Is baseline / To-Be outcomes / measurable KPIs).
- Conduct preliminary impact analysis covering GDP and economic value, cost savings, productivity gains, time savings, citizen reach and feasibility.
- Apply the GII Rubric and prioritisation methodology consistently across all problem statements; prepare ministry-ready problem-statement packs and shortlists for JKP, MED4IR and Steering Committee approval.
- Build and maintain the GII problem-statement repository and pilot-candidate shortlist; support dashboard reporting on pipeline health.
- Provide light data-analyst support for portfolio reporting - baseline-vs-outcome KPI tracking, value-reporting summaries and ad hoc analysis.
Required Skillsets
- Business analysis and problem-framing - including "How Might We", As-Is / To-Be analysis and outcome-based KPI design.
- Quantitative impact assessment - sizing economic, productivity, cost-savings and citizen-reach impact from incomplete information.
- Data analysis fundamentals - Excel/Power BI for scoring, ranking and reporting; basic SQL or Python is a plus.
- Policy understanding sufficient to align rubric application to national priorities.
- Strong written synthesis - ability to convert messy ministry inputs into clear, decision-ready packs.
- Familiarity with AI, data and digital-transformation use cases across multiple sectors
QUALIFICATIONS
Academic and Professional Qualifications:
- Bachelor's Degree in Economics, Public Policy, Data Science, Statistics, Business Analytics, Computer Science, Engineering or a related quantitative discipline.
- Master's Degree in Public Policy, Economics, Data Science, Business Analytics (MBA) or a related field - particularly where the programme included applied policy analysis, programme evaluation or innovation management components.
- Professional certification in business analysis - IIBA Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA) or equivalent.
- Certification or formal training in data analytics - Microsoft Power BI Data Analyst (PL-300), Google Data Analytics Certificate, DataCamp Professional Certificate or equivalent.
- Training or coursework in design thinking, service design, human-centred design or innovation methodology - directly supports the HMW / As-Is / To-Be framing requirement.
- Familiarity with Malaysia's national competitiveness or innovation measurement frameworks is a strong advantage
Professional Experience:
- Minimum 5–8 years of experience in business analysis, policy analysis, programme analytics, management consulting or a closely related role - with a clear analytical and data component.
- Demonstrated experience structuring and framing complex, ambiguous problems into clear definitions with measurable outcomes; portfolio evidence (work samples or case studies) is advantageous.
- Hands-on experience conducting impact assessments, cost-benefit analyses or economic valuations - ideally in a government, GLC or innovation-programme context.
- Experience building and maintaining data repositories, trackers or dashboards that support portfolio or pipeline management decisions.
- Practical experience producing written deliverables - briefing notes, analysis packs, scoring summaries - for senior stakeholders or decision-makers.
- Experience engaging with government ministries, agencies or public-sector clients — including ability to elicit requirements from non-technical civil servants and translate them into structured outputs.
COMPETENCY REQUIRED
- Strong Analytical and Critical Thinking Skills
- Structured Problem-Solving Capability
- Strategic Thinking and Decision Support
- Curiosity and Continuous Learning
- Strong Written Communication and Report Writing
- Stakeholder Engagement and Facilitation Skills
- Results-Oriented Mindset
- Adaptability and Resilience
- Problem Framing & Opportunity Identification
- Data Analytics & Visualization
- Policy Analysis & Public Sector Transformation