- Setapak, Kuala Lumpur Setapak WP Kuala Lumpur Malaysia
工作地点
职位描述
岗位职责
Department Objective
Responsible for delivering comprehensive and scalable retail development strategies that support business expansion, enhance brand presence, and optimize retail performance. Oversee site acquisition, store design and layout, construction and fit-out, cost control, quality assurance, and leasing activities. Work cross-functionally to ensure timely project delivery, operational excellence, and long-term asset value, while aligning with the organization’s strategic direction and market positioning.
Role Objective
Lead and oversee all functional areas within Store Development, including Leasing, Store Planning, Project Management, and Quantity Surveying & Quality Control. Hold full accountability for the successful execution of store development initiatives from strategic planning to operational delivery. Combine technical, commercial, and leadership responsibilities with a forward-looking focus on data-driven decision-making, market competitiveness, and business growth.
Job Description
Leadership & Department Oversight:
• Provide strategic leadership and operational oversight to all Store Development functions, including:
o Projects – store construction, renovation, maintenance, and closure.
o Store Planning – layout and design strategy, space planning, and fixture integration.
o Leasing – site sourcing, lease negotiation, renewal, and landlord management.
o QS & QC – cost estimation, tendering, and construction quality control.
• Manage, coach, and develop functional leaders to ensure effective project execution and talent growth.
Strategic Planning & Business Sustainability:
• Lead the development and execution of long-term store development strategies aligned with the company’s growth, sustainability, and brand positioning goals.
• Analyze business performance, market trends, and SWOT indicators to guide proactive decision-making.
• Use data analytics and feasibility insights to optimize store network planning, reduce operating risks, and identify sustainable development opportunities.
• Develop strategic plans for lifecycle store management, including entry, growth, renewal, and exit strategies to ensure continued business relevance and market presence.
Project Governance & Execution Excellence:
• Oversee the delivery of all store opening, refurbishment, and closure projects to ensure quality, budget, and timeline targets are met.
• Implement standardized processes and project governance frameworks to enhance planning accuracy, risk management, and stakeholder accountability.
Cross-Functional Coordination:
• Act as the key liaison between Store Development and other core business functions (e.g. Operations, Finance, Merchandising, Legal, Marketing).
• Ensure that store development strategies are aligned with commercial goals, brand standards, and operational needs.
• Provide regular updates and strategic input to senior management regarding project progress, risks, opportunities, and financial impacts.
Budget & Cost Management:
• Review project budgets, lease terms, and capital expenditures.
• Monitor and analyze CAPEX performance across projects to ensure cost control and alignment with company targets.
• Lead value engineering initiatives without compromising design, function, or customer experience.
Quality & Compliance:
• Ensure all store development activities adhere to company standards, regulatory requirements, and sustainability practices.
• Oversee quality control efforts across all construction and design activities to uphold store presentation and operational safety.
Market Positioning & Innovation:
• Monitor industry trends, competitive landscapes, and emerging technologies relevant to retail development.
• Propose innovative concepts, new materials, and layout strategies that elevate the brand experience and store performance.
• Support the company’s branding and positioning goals by ensuring all physical stores reflect a consistent and compelling identity.
Job Requirement Qualifications:
• Bachelor’s degree in Retail Management, Project Management, Business, or related field.
• Professional certifications (e.g. PMP, RICS, CIDB) are advantages.
Experience:
• Minimum 10–12 years of experience in retail store development or project management, with at least 5 years in a leadership role.
• Proven track record in managing multidisciplinary teams and delivering high-volume retail expansion projects.
Skills & Competencies:
• Strong leadership and people management skills with the ability to lead cross-functional teams.
• High commercial acumen and strategic thinking ability.
• Excellent communication and stakeholder engagement skills.
• Strong analytical mindset with proficiency in data-driven decision-making.
• Advanced knowledge of construction practices, leasing procedures, space planning, and cost control.
• Proficiency in project management tools, analytics platforms, and presentation software.
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