- Subang Jaya, Selangor Subang Jaya Selangor Malaysia
工作地点
职位描述
岗位职责
Regional Business Development
Identify, qualify, and pursue regional opportunities for assigned key accounts
Build and maintain relationships with regional client decision-makers and influencers
Lead regional account teams for opportunities within your territory
Track competitor activity and market intelligence; share insights with GKAMs and broader team
Global Business Support
Execute regional components of global account strategies and 3-year account plans
Provide regional intelligence to support global opportunity pursuit (pricing norms, competitive landscape, cultural factors)
Coordinate with local operations to ensure seamless delivery of global deals
Participate in global account planning and quarterly business reviews (QBRs)
Client Engagement
Maintain regular contact with regional client stakeholders (quarterly reviews, operational meetings)
Serve as the primary KLN contact for regional client inquiries and escalations
Surface client feedback and operational issues early to GKAMs and OKAMs
Act as key representor of KLN group within your region
Operational Coordination
Ensure smooth handoff from sales to operations for new business wins
Monitor regional service delivery for assigned key accounts; escalate operational issues as needed
Resolve operational issues within your region in coordination with OKAMs
Support DSO performance by collaborating with finance and operations teams
CRM & Reporting
Maintain accurate CRM data for accounts, contacts, and opportunities in your region
Update opportunity stage and probability weekly
Provide regular pipeline updates to GKAMs and regional leadership
Job Requirement
7–10 years in logistics, supply chain, or related field
Proven experience in key account management or solution selling
Track record of managing complex customer relationships and winning new business
Experience working in a global organization preferred
Proficiency in English is required. Mandarin language skills will be an added advantage to communicate and collaborate with China stakeholders.
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