全职 Team Head of Server and Virtualization 工作, 薪水, Commerz Global Service Solutions Selangor 公司招聘中 - Ricebowl

Job Purpose:

• The Team Head will report to the Head of Production Point
• Requires good technical knowledge in Red Hat Linux and operational expertise in leading teams within technical environments
• Facilitates knowledge transfer from the customer to the company to ensure seamless integration and operational excellence
• Minimum 5 years of leadership experience managing teams with over 12 members, preferably in a technical environment
• Proven expertise in people leadership, including talent development, employee growth, and conflict resolution
• Strong ability to inspire teams and drive them to deliver exceptional performance.
• Demonstrates strong disciplinary leadership and flexibility to contribute across teams, projects, and customer meetings when required
• Expected to work autonomously and self-organized, ensure open communication, demonstrates strong disciplinary leadership

Key Activities:

• Ensure compliance with Commerzbank’s Code of Conduct and security standards while maintaining stable operations
• Manage and guide staff: supervise, evaluate performance, provide feedback, and make employment-related decisions while fostering professional development
• Ensure KPIs/SLA compliance and timely delivery of reports to management and the retaining organization
• Promote a team-oriented, cooperative environment through clear task allocation, delegation, and goal-oriented communication
• Participate in cross-functional teams to deliver products, services, processes, and systems efficiently
• Conduct analysis and concept development based on market, trend, and competitive research
• Troubleshoot, monitor, and optimize performance while managing disaster recovery and security planning
• Continuously suggest improvements for efficient engineering and process optimization.
• Provide customer consulting and support for responsible services
• Ensure compliance with regulatory, reporting, and audit requirements using best practices.
• Maintain and operate the infrastructure, including data management, reporting, and authorization tasks
• Offer on-call support and effective communication with internal customers

Formal Education:

• University/University of Applied Sciences or equivalent professional experience
• At least 5 years of professional experience
• Experience in IT operations; has own responsibility for systems and/or complex processes

Key Requirements:

1. Plan and deploy RHEL application servers in production environments based on defined processes
2. Provide 2nd and 3rd level support for the responsible IT systems
3. Analyze and resolve incidents and problems (e.g., cancellations, vulnerabilities).
4. Implement changes and releases in the responsible areas
5. Technical support of production operations
6. Advanced Red Hat Enterprise Linux (RHEL) knowledge at RHCA level
7. OS basis monitoring and troubleshooting
8. General cloud technology knowledge (RHEL on one of the cloud Azure or GCP, Google Bare Metal Solution)
9. Good experience in ansible automation

Optional Skills (Preferred but Not Mandatory):

1. VMware virtualization knowledge.
2. Programming and scripting skills for automation purposes (e.g., Python, Git, CI/CD tools like Jenkins or TeamCity)
3. Familiarity with Red Hat Satellite API, Azure, GCP, VMware APIs, or similar
4. Automation tools experience (e.g., SALT, Puppet)
5. Knowledge of security topics such as SIEM, security patching, PAM, and MS Defender for Endpoint Linux tasks
6. Middleware components experience (e.g., Tivoli, Backup, Nessus)
7. Basic OpenShift administration
8. Experience in server migration projects
9. System documentation (e.g., Asset Database)