jobs in DKSH

全职 Executive Client Management 工作, 薪水, DKSH Selangor 公司招聘中 - Ricebowl

Executive Client Management

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工作地点

  • Petaling Jaya Selangor Malaysia

职位描述

岗位职责

Job Summary
Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients

General Responsibilities
  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources such as:-
  • Below cost release* report
  • Shipment tracking - K1 / K8 approvals*, Reduce tolerance / Shortfall (request to involve by shipping)
  • Stock reservation*
  • Sample requests
  • Prepare business forecasts, reports and marketing plans to achieve overall objectives such as:
  • Monthly Wholesaler Bulletin update
  • Trade bulletin maintainance in SAP
  • Price list, Special price, Catalogue update. Market survey on new trend
  • Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely such as:
  • Write off - damage/ shortage tracking
  • OOS update
  • RWR
  • Clearance
  • Provision update
  • Halal index updates
  • Payment follow ups
  • MMDM - MCMF, MCC, MMD
  • Take necessary actions to support clients' operational issues/service complaints
  • KHC - CM weekly update
  • KHC Claim portals
  • Monthly Business Review
  • Disc report
  • Sample report
  • Prepare relevant documents for business communications and business review meetings
  • Coordinate and communicate all planned activities to all operational departments and Business Units
  • Liaise with clients on their requirements and daily problems encountered


Functional Skills And Knowledge
  • Minimum one or two years’ experience in a similar role
  • Demonstrate basic understanding of clients' industry/ business/ products
  • Demonstrate basic client management and communication skills
  • Proven advanced numeracy and quantitative analysis
  • Demonstrate proficiencies in office productivity tools
  • (e.g. Excel, Word and PowerPoint)
  • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
  • Demonstrate fluency in local language and ideally in English, both written and spoken


Education

Minimum Degree holder in business management / Food Science / Hospitality

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