全职 Executive Administrator 工作, 薪水, Taylor's Education Group Selangor 公司招聘中 - Ricebowl

We are seeking an experienced Executive Administrator to support the day-to-day operations and service excellence of Taylor’s Academic Language and Knowledge Hub (Talk@Taylor’s) by ensuring that peer assisted academic language support is delivered consistently, proficiently, and effectively. The role coordinates an integrated support pathway for students in speaking, presentation skills, academic writing, and referencing, and ensures that service delivery is aligned to institutional student experience priorities, operational governance requirements, and agreed stakeholder expectations across SGSL, Library, Facilities, and ICT.

What you'll be doing

1. Coordinate and manage the schedules, calendars and meetings for senior executives

2. Provide administrative support for all aspects of office operations, including managing correspondence, processing invoices and maintaining records

3. Organise and prioritise workloads and tasks to meet deadlines

4. Collaborate with cross-functional teams to facilitate smooth operations

5. Handle sensitive information with confidentiality and discretion

6. Assist with ad-hoc projects and other duties as required

What we're looking for

1. Minimum 3-5 years of experience as an Executive Administrator or in a similar client-facing administrative role

2. Excellent organisational, time management and multi-tasking skills with the ability to work independently and as part of a team

3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

4. Strong communication and interpersonal skills with the ability to interact effectively with all levels of staff

5. Attention to detail and ability to maintain confidentiality

6. Flexible and adaptable to changing priorities in a fast-paced environment

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Ability to organise and maintain records systematically and accurately.

• Strong operational and administrative coordination skills, including scheduling and day-to-day service logistics.

• Strong customer service skills, with professionalism in handling student enquiries and first contact guidance.

• Strong interpersonal skills and the ability to interact with peers, academics, students, and staff with tact and sensitivity.

• Ability to provide guidance to students in English speaking and writing development and to support Student Peer Coaches in consistent service delivery.

• Ability to work independently and collaboratively across teams, and to adapt to changes in responsibilities and operational needs

• Ability to meet tight timelines and manage multiple tasks effectively.

• Proficiency in common office and reporting tools, including Excel and presentation or design tools such as Canva, with the ability to use approved AI tools for productivity when required.

• Strong problem solving capability and sound judgement in handling operational issues and service improvements.

COMPETENCIES (BEHAVIOURAL)

The role is expected to demonstrate Taylor’s Core Values RECIPE through observable behaviours.

• Respecting and caring for each other, demonstrated through professional courtesy, tact, and student centred service.

• Excellence, demonstrated through attention to detail, consistent standards, and continuous improvement.

• Communication, demonstrated through clear, timely, and respectful updates and stakeholder engagement.

• Integrity, demonstrated through appropriate boundaries, confidentiality, and compliance with procedures.

• Passion, demonstrated through proactive ownership, responsiveness, and commitment to student development.

• Enjoyable environments, demonstrated through a welcoming presence that supports positive engagement and belonging.