ResponsibilityWe are looking for disciplined, responsible, and patient-focused individuals to join our clinical operations team.
This is a frontline healthcare role. You will handle both clinical assistance and front counter operations, ensuring smooth patient flow and high service standards.
If you are reliable, calm under pressure, and serious about building a career in healthcare — this role offers structured growth.
Key Responsibilities:
1. Front Counter & Customer Service
- Perform receptionist duties (patient registration, payment collection, appointment coordination)
- Deliver professional and courteous patient service
- Handle inquiries and walk-in patients efficiently
- Ensure accurate data entry into clinic management system
2. Clinical Assistance
- Assist doctors during consultation and treatment procedures
- Support minor surgical procedures and wound dressing
- Perform basic procedures such as blood taking and ECG (training provided)
- Prepare and dispense medication accurately under supervision
- Ensure proper documentation of clinical records
3. Operations & Administration
- Maintain clinic cleanliness and organization
- Manage filing systems and documentation control
- Monitor medical stock levels and report shortages
- Support daily clinic operations as assigned by Supervisor or Clinic Manager
Work Schedule & Benefits
- 6 working days + 1 rest day
- Rotational shift (3-shift system)
- On-call shift allowance
- EPF & SOCSO
- Medical benefits
- Shift allowance
- Annual leave & medical leave
- Performance & attendance incentive
Requirements
- Minimum SPM qualification (Fresh graduates encouraged to apply)
- Able to communicate in English and Bahasa Malaysia
- Comfortable working rotating shifts
- Basic computer literacy (data entry, system updates, patient records)
- Strong teamwork and communication skills
- Responsible, punctual, and able to follow SOP
- Willing to learn clinical skills and healthcare procedures
What We Look For (Important)
- High level of accountability
- Calm and professional under pressure
- Attention to detail (especially in medication & documentation)
- Patient-first mindset
- Long-term career interest in healthcare
Career Growth Path
Clinic Assistant → Senior Clinic Assistant → Clinic Supervisor → Clinic Manager
We invest in structured training and operational exposure. High performers will be given growth opportunities.
Only shortlisted candidates will be contacted for interview.
This role is suitable for individuals who want stable employment, structured systems, and long-term growth in the healthcare industry.
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,800.00 - RM2,350.00 per month
Benefits:
- Additional leave
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person