全职 Customer Service Logistics 工作, 薪水 up to MYR 2,500, SA GLOBAL LOGISTICS Selangor 公司招聘中 - Ricebowl

Customer Service Executive (Logistics)

We are looking for a dedicated and detail-oriented Customer Service Executive with strong knowledge of logistics operations. The ideal candidate must understand end-to-end logistics processes and be able to communicate effectively with customers, transporters, and internal teams.

Key Responsibilities:

• Handle customer inquiries related to shipments, delivery status, and logistics operations
• Coordinate with warehouse, transport, and operations teams to ensure timely delivery
• Monitor and track shipments, ensuring accurate and up-to-date information is provided to customers
• Resolve issues such as delays, damages, or missing shipments efficiently
• Prepare and maintain documentation such as delivery orders, invoices, and shipping records
• Ensure high levels of customer satisfaction through professional communication and problem-solving

Requirements:

• Minimum Diploma or Degree in Logistics, Supply Chain, Business Administration, or related field
• At least 1–2 years of experience in logistics or supply chain customer service
• Strong understanding of logistics processes (transportation, warehousing, distribution)
• Good communication skills in English (both written and spoken)
• Ability to multitask, work under pressure, and solve problems independently
• Proficient in Microsoft Office and logistics systems (ERP/WMS is an advantage)

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Health insurance
• Maternity leave

Work Location: In person