全职 Sales Coordinator 工作, 薪水 up to MYR 4,000, BARAT OLEOCHEM SDN BHD Selangor 公司招聘中 - Ricebowl

Responsible for supporting the sales team by managing order processing, maintaining sales records, coordinating with internal departments, and providing excellent customer service. This role acts as a key liaison between sales, logistics, inventory, and customers, ensuring the smooth flow of information and transactions within the sales cycle.

Customer Service & Communication

• Serve as the point of contact for logistics and delivery-related inquiries from both local and overseas customers.
• Proactively communicate with customers regarding potential delays and offer alternative solutions where needed.
• Coordinate across departments (Sales, Production, Warehouse, Planning) to relay order and shipment status.
• Provide timely delivery updates and resolve complaints or issues related to logistics or documentation.

Inventory & Operational Support

• Monitor inventory availability to fulfil customer orders.
• Coordinate closely with the warehouse team to align physical stock with delivery plans.
• Support data entry, stock status tracking, and coordination with sales and production.
• Escalate delays or discrepancies in inventory or logistics for immediate resolution.

Logistics & Export Coordination

• Plan and manage shipping schedules based on demand, inventory levels, and delivery deadlines.
• Monitor shipment timelines and track delivery status from planning through execution.
• Coordinate international and domestic shipments with transporters, warehouses, and freight forwarders.
• Ensure all shipping documentation complies with customs regulations (e.g. PI, SI, BL, K2, CIPL, COO , FORM E, D , AI ).
• Prepare and verify accurate export documentation tailored to country-specific requirements.
• Oversee customs declaration activities and ensure timely clearance of export goods.
• Liaise with overseas customers and internal teams to confirm order status and delivery updates.
• Track inbound/outbound shipments, confirm collections/deliveries, and resolve transit issues.
• Resolves any issues that freight forwarders may have that interrupted shipment to customer.
• Maintain organized records of shipping documentation, both physical and digital.
• Drive improvements in shipping procedures and supply chain efficiency.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person