Alpha Support Group (M) Hiring! Full Time Onsite IT Support Engineer - Junior in Selangor, Earn up to MYR 2,500 - Ricebowl

Job Description

• Knowledge to handle PCs, Notebooks, Peripherals & Printer faults
• Assist in the Setup of New PCs and Installation of Software / Local & Remote
• Familiar with the Ticketing System and respond promptly to tickets via the system
• Possess customer service skills to communicate with end-users
• Knowledgeable of different IT Technologies where continuous learning in the work field is expected
• Junior IT Support based in Customer Office
• Junior IT Support on Field Onsite
• Hardware support for PC, Tablet, and Printer.
• PC Software supports Windows 11, Office 365, Antivirus, etc.
• Maintain a high degree of customer service to all employees, vendors, and clients of the company, and adhere to all service management principles.
• Perform administrative and other tasks as deemed necessary by the Helpdesk Team Lead
• Ad-hoc duties as assigned
• Training will be provided.

Requirements:

• Mininum 1 year of working experience in the IT Field
• Fluent with verbal and written communication in English
• Familiar with Microsoft M365
• Experience in installing and troubleshooting Windows systems
• Valid Motorbike License

Benefits:

• Fuel reimbursement
• Phone reimbursement
• Opportunities for promotion
• Professional development

Job Type: Full-time

Pay: RM2,100.00 - RM2,500.00 per month

Application Question(s):

• We must fill this position urgently. Can you start immediately?

Experience:

• Computer and Network Security: 1 year (Required)

License/Certification:

• Motobike License (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person