全职 Customer Support Executive 工作, 薪水 up to MYR 3,500, Ingenious Job Selangor 公司招聘中 - Ricebowl

Fresh graduates are welcome to apply!

Location: Damansara Uptown, PJ

Working Days: Monday to Friday, 9am-6pm

Company Background: Global leader in tyre manufacturing and sustainable mobility solutions, serving industries such as automotive, transportation, aviation, and industrial sectors worldwide.

Job Descriptions:

• Manage customer orders and ensure timely processing based on customer requirements and service commitments.
• Plan and coordinate shipments according to stock availability and incoming inventory.
• Monitor order execution and collaborate with internal teams and logistics partners to ensure on-time delivery performance.
• Communicate proactively with customers regarding order status, delays, or service issues while providing suitable solutions.
• Handle customer inquiries, requests, and claims with timely follow-up and resolution.
• Perform basic root cause analysis and implement corrective actions to prevent recurring issues.
• Work closely with internal stakeholders to improve service quality and customer satisfaction.

Requirements:

• Diploma / Degree from business administrative or relevant fields.
• Experiences in order processing, sales administrative, customer support.
• Fresh graduates with relevant internship experiences are encouraged to apply!

Why join us?

• Opportunity to build experience in supply chain and customer service management within MNC environment
• Strong brand reputation
• Gain experience in process improvement and service excellence practices

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your expected salary?
• When you are available to start work?

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer support: 1 year (Preferred)
• sales administration : 1 year (Preferred)

Work Location: Hybrid remote in Petaling Jaya