By joining us as internship you will learn below:
- Greeting and welcoming guests – Ensure every customer feels comfortable upon arrival.
- Handling bookings and reservations – Assist with phone calls, online booking systems, or walk-in appointments.
- Providing service information – Explain wellness packages, spa treatments, pricing, and promotions to customers.
- Managing check-in and check-out – Register guests, prepare invoices/receipts, and coordinate with therapists.
- Answering inquiries – Respond to customer questions (in person, phone, email, or social media).
- Coordinating with staff – Communicate customer requests or special needs to therapists and operations team.
- Handling customer feedback or complaints – Record, report, and assist in resolving issues politely.
- Maintaining front desk cleanliness and order – Keep reception area tidy, professional, and welcoming.
- Administrative support – Assist with filing, record-keeping, and preparing simple daily reports.
- Promoting wellness packages – Upsell or suggest suitable services to guests to enhance their experience.
Job Type: Internship
Contract length: 3 months
Pay: RM500.00 - RM700.00 per month
Work Location: In person