JOB DESCRIPTION:
1. Credit Risk Management & Policy Governance
Purpose: Protect company revenue by managing customer credit exposure.
Key Responsibilities:
- Develop, implement, and enforce credit control policies and procedures.
- Evaluate customer creditworthiness using financial statements, credit reports, and payment history.
- Set and review credit limits in line with risk appetite and business strategy.
- Monitor credit exposure and ensure compliance with internal controls and audit requirements.
- Recommend risk mitigation strategies (e.g., guarantees, deposits, insurance).
2. Accounts Receivable & Collections Management
Purpose: Ensure timely collection and healthy cash flow.
Key Responsibilities:
- Oversee daily AR operations and aging analysis.
- Monitor overdue accounts and drive effective collection strategies.
- Lead negotiations with customers on repayment plans where necessary.
- Escalate high-risk accounts and coordinate legal recovery actions when required.
- Maintain optimal Days Sales Outstanding (DSO) targets.
3. Team Leadership & Performance Management
Purpose: Lead and develop the credit control team.
Key Responsibilities:
- Supervise, mentor, and evaluate credit control officers/executives.
- Set KPIs for collection efficiency and dispute resolution.
- Conduct training on credit risk assessment and compliance standards.
- Foster cross-functional collaboration with Sales, Finance, and Operations.
4. Financial Reporting & Management Insights
Purpose: Provide data-driven insights to senior management.
Key Responsibilities:
- Prepare AR aging reports, bad debt provisions, and credit exposure summaries.
- Analyse trends in payment behaviour and recommend improvements.
- Support month-end closing, audit processes, and provisioning calculations.
- Present credit risk updates to senior leadership.
5. Stakeholder & Customer Relationship Management
Purpose: Balance revenue growth with risk control.
Key Responsibilities:
- Work closely with Sales to align credit terms with commercial objectives.
- Communicate with key customers regarding payment expectations and disputes.
- Ensure dispute resolution processes are efficient to prevent delayed payments.
- Maintain strong relationships while enforcing company credit standards.
Benefits:
- 5days Working Day (Flexible Working Arrangement)
- 13th Month’s Salary as Incentive
- Periodically, Salary Adjustment, Increment and/or Bonus
- Opportunities for Promotion and New Roles
- Leave (Maternity, Parental & Parent Anniversary Leave)
- Claims (Medical, Meal, Transportation & Accommodation)
- Company Event (Ramadan Iftar & Christmas Gift Exchange Celebration, etc)
- Company Trip
Salary:
- RM5,000.00 – RM7,000.00 per month
Working hours:
- 9:00am – 18:00pm (Monday to Friday)
Job Type: Full-time
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Business Development: 1 year (Preferred)
- People Management: 1 year (Preferred)
Language:
Work Location: In person