全职 Operation Support Admin 工作, 薪水, One Complete Solution (M) Selangor 公司招聘中 - Ricebowl

JOB PURPOSE

To lead and maintain efficiencies in operations back-office support, providing guidance and solutions to team members on daily operational matters while working collaborative with all stakeholders to deliver quality services and support to sites.

JOB RESPONSIBILITIES

Attendance & Workforce Administration

• Review and verify employee attendance records in the SunFish system.
• Identify attendance discrepancies and process necessary backpay adjustments arising from attendance issues or system errors.
• Review, validate, and process overtime (OT) claims, ensuring accurate updates in the system.
• Review and approve leave requests submitted by janitors in accordance with company policies.
• Update and maintain working hours and monthly rosters based on site and operational requirements.

Billing & Documentation Support

• Prepare billing attendance records and submit them to the Operations Executive / Manager for client review and approval.
• Coordinate with Operations Executive / Manager to obtain service cards required for billing and OT updates in the attendance system.
• Prepare monthly OT calculation in Excel to the Operations Executive / Manager to obtain approval for the IWO and quotations issuance.
• Ensure all billing and attendance documentation is complete, accurate, and submitted within required timelines.

Manpower & Site Coordination

• Maintain and update monthly manpower name lists for all sites, including new joiners, resignations, and site transfers.
• Prepare monthly site tracker of the workers cover/replace manpower at site.
• Raise GBFH / GBFG forms for worker-related matters, ensuring complete and accurate supporting documentation.
• Raise worker movement for the workers return from holidays and transfer site in WhatsApp group (Payroll, HR and Support)
• Submit PAF applications online for site transfers or worker movement between locations.
• Compile recurring attendance and operational issues and report them to the Lead of Operations monthly for corrective action.

Administrative & Front Desk Support

• Provide ad-hoc administrative support to reception or front-desk operations when HQ reception staff are assigned to site coverage.
• Assist with additional administrative tasks assigned to support overall operational efficiency.

The above is not exhaustive, and other assignments may be given to you from time to time by the Management.

Pay: RM2,500.00 - RM2,900.00 per hour

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion

Ability to commute/relocate:

• Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person