全职 Store Executive 工作, 薪水 up to MYR 1,700, MBE Denai Alam Selangor 公司招聘中 - Ricebowl

Drop-Off Point Store Assistant – Scope of Work1. Customer Service

• Greet and assist walk-in customers professionally.
• Explain courier/shipping services, rates, and delivery options.
• Answer customer inquiries regarding parcel status, packaging, and delivery timelines.
• Handle customer complaints and escalate issues when necessary.

2. Parcel Handling

• Receive, inspect, and process incoming parcels.
• Weigh, measure, label, and scan parcels accurately.
• Ensure parcels are packed securely according to courier guidelines.
• Sort parcels for daily pickup and delivery.

3. System & Documentation

• Key in shipment details into courier systems/software.
• Print airway bills, shipping labels, and receipts.
• Maintain accurate transaction and parcel records.
• Prepare daily sales and shipment reports.

4. Cashiering & Payment Handling

• Collect payments via cash, QR, card, or online transfer.
• Issue receipts and maintain proper cash balance.
• Perform basic daily closing and reconciliation.

5. Store Operations

• Maintain cleanliness and organization of the store.
• Monitor packaging material and office supply inventory.
• Assist in opening and closing store operations.
• Ensure compliance with company SOP and safety procedures.

6. Sales & Promotion

• Promote ongoing courier promotions and services.
• Recommend suitable shipping or packaging solutions.
• Support sales targets and customer retention efforts.

7. Coordination & Communication

• Coordinate with courier drivers and logistics teams.
• Follow up on delayed, damaged, or missing parcels.
• Update customers on shipment progress when required.

Additional Preferred Skills

• Basic computer and data entry skills.
• Good communication and interpersonal skills.
• Ability to work independently and multitask.
• Responsible, punctual, and customer-oriented attitude.
• Experience in courier, retail, or customer service is an advantage.

Pay: From RM1,700.00 per month

Work Location: In person