Overview:
We are looking for a results-driven E-commerce Executive who is motivated by sales performance, targets, and continuous optimisation — not just operations.
E-commerce Operations
- Execute daily e-commerce operations across platforms (Shopee, Lazada, TikTok Shop, website, etc.) and monitor sales performance to meet KPIs
- Manage product listings, pricing, and promotions across all platforms to improve conversion and revenue
- Ensure smooth order processing and fulfilment coordination
Campaign & Promotion Execution
- Plan and execute platform campaigns (e.g. 9.9, 11.11, Payday Sales) with clear sales target and outcomes
- Set up vouchers, bundles, and promotional activities
- Work closely with marketing/design team to ensure timely campaign execution
Sales Performance & Analysis
- Track daily and weekly sales performance across platforms
- Analyse product performance, traffic, market trend and conversion trends
- Provide recommendations to improve sales and campaign performance
Platform, Customer Experience & Growth Management
- Manage all e-commerce platforms including listings, traffic, conversion, and reporting
- Monitor customer feedback, ratings, and reviews to maintain store performance
- Respond to customer enquiries, chats, feedback and resolve issues in a timely and professional manner
- Support digital marketing initiatives and propose ideas to improve ROI
Requirement:
- Diploma/Degree in Marketing, Business, E-commerce, or related field.
- At least 1-2 years of relevant work experience in e-commerce operation
- Proven experience in digital marketing, e-commerce, or sales (fresh graduates with strong skills are encouraged).
- Familiar with the operation rules and processes of mainstream e-commerce platforms such as Shopee, Lazada, TikTok Shop, website and etc.
- Basic knowledge of SEO, Google Analytics, and online marketing tools
- Familiarity with AI tools (e.g. ChatGPT) to improve productivity and content creation is an added advantage
- Strong communication and interpersonal skills.
What We Offer:
- A collaborative, creative, and forward-thinking team culture
- Opportunity to lead and shape the digital direction of the brand
- Celebrate Together at our annual company dinner.
- Unlock Your Potential with clear career growth and promotion opportunities.
- Competitive Compensation Package, including basic salary, performance bonus, and allowances.
- Rewarding Excellence with performance-based salary increments and a structured reward system.
- Hassle-Free Commuting with free employee parking.
- Year-End Bonus as a token of appreciation for your contributions.
- Continuous Learning & Development with seminar and staff training subsidies.
Pay: RM3,300.00 - RM4,300.00 per month
Benefits:
- Additional leave
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Application Question(s):
- What is your expected salary?
Work Location: In person