Full Time Customer Support- Admin Specialist Jobs, salary up to MYR 3,000 in AFTERSHOCK PC Service Centre Bandar Sunway - Ricebowl

• SPM / Diploma / Degree / Professional Certificate
• Minimum 1 year experience in Customer Service In Computer Parts (advantange)
• Proficiency in English , bahasa and additional language is advantage
• Good interpersonal, communication and analytical skills
• Able to multi-task and work in a fast-paced environment
• On-the-job training will be provided

Working Hours & Days

• 6 Days Work Week
• 11am to 8pm

Benefits

• Allowances (Medical and Parking)

Monthly Contributions to SOCSO, EPF, EIS

• Prepare quotations for customers and process sales orders and purchase orders.
• Provide internal sales support to HQ, which includes the confirmation of sales and delivery orders
• Oversee and deliver customer service support through WhatsApp, Email, and Live Chat platforms to address inquiries and concerns.
• Understand customers' requirements and offer customized solutions for laptop or desktop configurations.
• Collaborate closely with the Sales Manager to ensure consistency in promotional activities and product offerings
• Cultivate and nurture strong customer relationships
• Perform any additional administrative tasks and duties assigned by manager 
• Co-ordinate and providing support to Singapore’s internal customer support and logistic team