全职 Credit Controller 工作, 薪水, MVC Resources Selangor 公司招聘中 - Ricebowl

About the role
A well-established transportation company based in Shah Alam is currently looking for a Credit Controller to oversee customer accounts, manage collections, and ensure compliance with internal credit policies. The role involves maintaining positive client relationships, conducting credit assessments, and supporting efficient debt recovery processes. Candidates with relevant qualifications and prior experience in credit control or related functions are encouraged to apply. This opportunity offers strong career growth prospects within a reputable organization recognized for its excellent customer service standards.
Tasks

• Credit Control
  
• Secure credit control procedures and policies that ensure timely payments while maintaining a high level of customer retention
  
• Ensure customers credit ratings are checked before loan approval
  
• Set up the terms and conditions of a loan to be in line with the risk, amount and type of loan.
  
• Manage the timely and effective collection of all debts and payments.
  
• Negotiate repayment plans when necessary.
  
• Maintain strong relationships with all clients to ensure invoices are clear for payment.
  
• Post and allocate daily receipts to accounting systems; compose reports for management
  
• Provide accounts information to internal departments.
  
• Review and update debt recovery procedures and stop the supply of goods and/or services, initiation of legal actions when necessary
  
• Carry out necessary reviews, analysis and compose necessary and requested reports on pre-defined routines and on ad-hoc basis when requested
  
  

2. Collection and Overdue Follow-up

• Calling customers, daily follow-up via e-mail, phone and WhatsApp
  
• Collecting cheques and handling of credit card payments
  
• Regular credit meetings with all branches to review and define action points for overdue follow up
  
• Handling of statement of accounts per customer
  
• Coordinate cross-functional meetings with business operations to resolve the disputes/issues with customers
  
• Reminder letters and take legal actions when applicable
  
• Write-off and bad debts provisions review
  
  

3. Improvement work according to the company

• Understand and act according to the company way frame work
  
• Maintain the normal situation, detect deviations and act immediately to eliminate them
  
• Contribute in daily follow-up, daily steering
  
• Participate and contribute in improvement activities based on a standardized working method
  
  
  
  

Requirements

Desirable experience and qualifications

• Relevant education or equivalent work experience
  
• Experience from similar role, an advantage