KEY RESPONSIBILITIES
In this role you will:
- Review and manage incoming leads in the CRM system on a daily basis.
- Contact leads via phone to introduce the company’s solar solutions and perform initial screening for eligibility (e.g., property type, location, energy usage).
- Qualify potential customers based on predefined criteria and update lead status accurately in the CRM system.
- Schedule appointments and site visits between qualified leads and Sales engineers.
- Maintain clear and accurate records of all customer interactions, call outcomes, and follow-ups in the CRM.
- Follow up with leads who are unresponsive or require additional information.
- Support the Inside Sales team in executing outreach campaigns and promotional initiatives to generate interest in solar panel installation.
- Work closely with Sales Engineers and other teams to ensure smooth handover of qualified leads.
- Assist in preparing basic reports on call performance, lead conversion, and pipeline status.
- Learn and adhere to sales processes, scripts, and communication guidelines to ensure a consistent customer experience.
- Gather basic customer feedback during calls and share insights with the team.
- Perform other administrative and operational tasks as assigned by the supervisor.
- Other tasks requested from your supervisor.
- Other relevant duties assigned by your reporting manager / The Management from time to time.
BENEFITS
What’s great about this opportunity?
- Internship allowance.
- Career progression in a fast growing impact organization backed by Petronas.
- Work in an agile-driven environment alongside a diverse team who will support your job growth.
- Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organization.
QUALIFICATIONS
To be shortlisted for this position, you will need to have:
- Minimum Diploma holding/progressing students with the background in any Engineering, Business or any other related fields.
- Basic GSuite or Microsoft Skills.
- Great analytical thinking and communication skills.
- Willing to thrive and go above and beyond.
SOLS Energy is an Equal Employment Opportunity Employer: we promote fairness and prohibit discrimination, while fostering diversity.
Job Type: Internship
Contract length: 3-6 months
Pay: RM600.00 per month
Work Location: In person