全职 POD OFFICER 工作, 薪水 up to MYR 3,000, NEXT LOGISTICS SDN BHD Selangor 公司招聘中 - Ricebowl

key Responsibilities

• Collect, check, and verify Proof of Delivery documents from drivers, couriers, or delivery partners.
• Ensure delivery details such as customer name, delivery date, invoice number, signature, stamp, and delivery status are complete and accurate.
• Update POD records in the company system or delivery tracking platform.
• Follow up on missing, incomplete, or rejected POD documents.
• Coordinate with drivers, warehouse teams, customer service, and clients regarding delivery confirmations.
• Maintain organized physical and digital filing of POD documents.
• Prepare daily, weekly, or monthly POD reports for management.
• Assist in resolving delivery disputes, missing items, or customer claims using POD records.
• Ensure compliance with company procedures and documentation standards.
• Support billing or finance teams by providing verified delivery documents when required.

Requirements

• Diploma or equivalent qualification in Logistics, Business Administration, or a related field.
• Previous experience in logistics, transport, warehouse, customer service, or documentation is an advantage.
• Good attention to detail and accuracy.
• Basic computer skills, especially Microsoft Excel, email, and data entry systems.
• Good communication and coordination skills.

Preferred Skills

• Knowledge of delivery documentation and logistics processes.
• Experience using transport management systems, ERP, or warehouse management systems.
• Ability to prepare simple reports and track pending PODs.

Key Performance Indicators

• Timely collection and updating of PODs.
• Accuracy of POD records.
• Reduction of missing or incomplete POD documents.
• Fast resolution of POD-related issues.
• Proper filing and availability of delivery documents.

Working Conditions

• Office-based role with coordination across warehouse, transport, and customer service teams.
• May require occasional overtime during peak delivery or month-end closing periods.

Pay: RM2,500.00 - RM3,000.00 per month

Work Location: In person