Position :Technical Writer
Salary : RM 3,500 - RM 6,000
Location : Imazium, Uptown Damansara
Working Days : 8.30am – 5.30pm / Mon – Fri
Job Summary
We are seeking a detail-oriented Technical Writer to produce clear, accurate, and user-friendly documentation for our software and technical products. This role works closely with engineering, product, and support teams to translate complex technical information into well-structured content for both technical and non-technical users.
Responsibilities
- Create and maintain technical documentation including user guides, SOPs, API documentation, installation manuals, release notes, and knowledge base articles
- Collaborate with engineers, product managers, and other stakeholders to gather accurate technical information
- Translate complex technical concepts into clear, concise, and structured documentation
- Review, edit, and update existing documentation to ensure accuracy, consistency, and relevance
- Maintain documentation repositories, version control, and content organization systems
- Ensure all documentation adheres to internal style guides and quality standards
- Participate in product discussions, testing, and feature reviews to understand system functionality
- Continuously improve documentation processes, templates, and tools
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field
- 2+ years of experience in technical writing, preferably in a software or IT environment
- Excellent written communication skills with strong attention to detail
- Ability to simplify complex technical concepts for different user audiences
- Familiarity with software development concepts, APIs, and system documentation
- Basic understanding of programming languages such as Python, JavaScript, or C# is an advantage
- Strong organizational skills with the ability to manage multiple documentation projects simultaneously
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM6,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- JavaScript: 2 years (Preferred)
- Technical Writer: 2 years (Preferred)
- Python: 2 years (Preferred)
- C#: 2 years (Preferred)
Work Location: In person