全职 EDI Support Engineer 工作, 薪水, Rhenus Logistics Selangor 公司招聘中 - Ricebowl

Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.

Great Team
It’s truly the people that make the difference — and with us you’ll join the best team around.

Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Job Description
What you can expect

• Provide technical support for Seeburger BIS (Business Integration Suite)
• Diagnose, troubleshoot and resolve EDI-related issues in a timely manner.
• Monitor EDI transactions and ensure successful data exchanges.
• Collaborate with internal teams and clients to understand and address their EDI needs.
• Document support activities and maintain accurate records of client interactions.
• Stay updated with the latest developments in EDI technology and Seeburger BIS.
• Handle incidents and service requests via ticketing systems
• Analyze errors, logs, and transaction data to identify root causes of incidents.
• Work as part of a global EDI support team, ensuring seamless support across different time zones and regions.
  
  
  

What you bring

• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Attention to detail and ability to manage multiple tasks simultaneously.