全职 Assistant Front Office Manager 工作, 薪水 up to MYR 3,200, Asia Career Pahang 公司招聘中 - Ricebowl

Key Responsibilities

• Supervise and support all front office operations including check-in/check-out, guest relations, concierge, bell desk, and reservations.
• Assist in leading, training, and mentoring the front office team to deliver exceptional service consistently.
• Handle guest complaints, feedback, and special requests promptly and professionally to ensure guest satisfaction.
• Coordinate with other departments to ensure seamless guest experiences and effective room allocations.
• Conduct shift briefings, staff scheduling, and performance evaluations under the guidance of the Front Office Manager.
• Maintain accurate records, reports, and logs as required.
• Uphold the hotel's brand reputation, standards, and vision at all times.

Requirements

• Minimum of 2-4 years of experience in a front office supervisory or managerial role, preferably in a hotel environment.
• Diploma or Degree in Hospitality Management or related field is an advantage.
• Excellent communication and interpersonal skills in English and Bahasa Malaysia. Additional languages are an advantage.
• Ability to work flexible hours, including weekends and public holidays.
• Familiarity with hotel property management systems (e.g., Opera) is preferred.

Job Types: Full-time, Permanent

Pay: RM2,600.00 - RM3,200.00 per month

Benefits:

• Free parking
• Gym membership
• Health insurance
• Meal provided
• Opportunities for promotion
• Professional development

Experience:

• Front Office: 2 years (Preferred)

Work Location: In person