全职 CUSTOMER SERVICE 工作, 薪水 up to MYR 2,000, Wanzar Group Selangor 公司招聘中 - Ricebowl

Job Description

• Handle customer inquiry via telephone, email and social media (IG, Facebook & TikTok) to provide information and assistance.
• To perform outbound calls to follow up on customers enquiries and to provide resolutions or update.
• Addressing and resolving customer’s complaints in a professional manner.
• Assist customer via online and offline in locating the desired to purchase the item.
• To provide accurate information and updates to consumers.
• Informing customers of any promotions to encourage the purchase and increase the sales.
• Maintaining an in-depth knowledge of boutique items to provide advice and recommendations as needed
• Multi-tasking and detailed oriented person with great coordination skills.
• Work well in team and independently.

Required Skills and Experiences:

• Minimum Diploma/Degree holders with at least 1 year of administration or customer service experience.
• Fresh Graduates are welcome to apply.
• Excellent command of spoken and written in English and Bahasa Malaysia.
• Personality – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
• Customer service skills – Attentiveness, empathy, patience and consistency
• Analytical thinking – solving skills
• The ability to work in a fast-paced environment.
• Have basic knowledge in computer skills.
• Can work well under pressure.
• Can work on weekend
• Applicants must be willing to work at Putra Heights, Subang Jaya (10-mins by walking from Putra Heights LRT Station)

Job Type: Full-time

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Meal allowance

Education:

• Diploma/Advanced Diploma (Preferred)

Work Location: In person