Responsibilities
- Responsible for training all existing & new outlet staff in all areas of food service responsibilities.
- Creates & updates the outlet training (SOP) for all outlet facilities as needed.
- Maintains & updates as needed policies and procedures in the Food Service Operations
- Manual and makes sure updated policies are communicated to all Area/Outlet Manager.
- Identify and plan applicable training activities based on organizations’ and need.
- To develop training program for on-going, long term improvement of employees’ skills and knowledge to fulfil their potentials within the organization.
- Conduct applicable trainings monthly, quarterly, and yearly.
- Amending and revising program as necessary to adapt to the changes that occur in the work environment.
- Implement and ensure training conducted are compliant with the program based on the KPIs set.
- Responsible for improving employees’ performance and competency in respective job function by managing the development, delivery, and administration of training activities.
- Evaluate trainers training competency.
- To plan, budget, manage training expenses, recommending, and implementing changes to methods.
- To ensure Career Development Program (CDP) is executed, administered and all operations personnel are well-equipped with the knowledge and skills required.
- Communicate Career development to all employees.
- To produce and improve existing Operating Procedures and functions with the assistance of relevant departments.
- To ensure existing manual and Standard Operating Procedures (SOP) are in compliant with the standard and system documentation related to training are prepared and updated.
Requirement
- At least 5 Year(s) of relevant F&B experience is required for this position.
- Strong knowledge in F&B, Food Safety and Operations.
- Good organization skills with attention to detail & accuracy.
- Ability to work well with others with excellent verbal & written communication skills.
- Good time management skills.
- Good problem-solving & conflict resolution skills.
- Highly motivated and communicative, very energetic, and independent in handling business challenges.
- Good computer skills including Excel spreadsheets.
- Have own transport.
Job Type: Full-time
Pay: RM5,500.00 - RM6,500.00 per month
Ability to commute/relocate:
- Damansara: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your expected salary?
- How long your notice period?
Work Location: In person