jobs in Mogi I/O : OTT/Podcast/Short Video Apps For You

全职 Workspace ONE Technical Support Engineer (L3) 工作, 薪水, Mogi I/O : OTT/Podcast/Short Video Apps For You Selangor 公司招聘中 - Ricebowl

Workspace ONE Technical Support Engineer (L3)

Mogi I/O : OTT/Podcast/Short Video Apps For You

Undisclosed

全职

Subang Jaya, Selangor

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工作地点

  • Subang Jaya Selangor Malaysia

职位描述

岗位职责

About The Client

We are hiring for a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.

Key Responsibilities

  • Provide L4 support for Workspace ONE UEM and Access
  • Manage device enrollment, app deployment, user access, and security policies.
  • Monitor platform health and troubleshoot incidents/root cause analysis.
  • Support upgrades, patching, backup, and recovery activities.
  • Coordinate with vendor support and maintain technical documentation.
  • Provide technical guidance and knowledge transfer to client teams.

Required Skills & Experience

  • Hands-on experience with Workspace ONE UEM administration.
  • Experience managing Windows, macOS, iOS, and Android endpoints.
  • Knowledge of Active Directory, Azure AD, LDAP, SSO, certificates, and compliance policies.
  • Basic networking knowledge (VPN, proxy, endpoi

重要安全守则

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