Business Analyst
We are seeking a detail-oriented and strategic Business Analyst to join our team. The ideal candidate will be responsible for identifying business needs, analysing processes, and recommending data-driven solutions to support our organisational goals. You will work closely with stakeholders across departments to gather requirements, improve systems and processes, and ensure that solutions align with business objectives.
Key Responsibilities:
- Elicit, analyse, and document business requirements from various stakeholders.
- Analyse and map current business processes and workflows.
- Identify areas for improvement and propose optimised processes or systems.
- Translate business needs into technical requirements for development teams.
- Create reports, dashboards, and visualisations to support data-driven decision-making.
- Collaborate with project managers and developers throughout the project lifecycle.
- Conduct impact analysis and assess the feasibility of proposed changes.
- Provide support during user acceptance testing (UAT) and implementation phases.
- Act as a liaison between business units and IT teams.
- Prepare training materials and assist in change management efforts.
Requirements:
- Bachelor's degree in Business Administration, Information Systems, Finance, or related field.
- 3+ years of experience in a business analyst or similar role.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Experience with requirement gathering, process modelling, and business documentation.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Familiarity with data analysis tools (e.g., SQL, Power BI, Tableau) is a plus.
- Understanding of SDLC (Software Development Life Cycle) and Agile methodologies.
Soft Skills:
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to bridge technical and non-technical perspectives.
- Detail-oriented and organised with a proactive mindset.