全职 Printer Technical Support 工作, 薪水 up to MYR 10,000, Abhidi Solution Private Limited Selangor 公司招聘中 - Ricebowl

The Printer Support Technician is responsible for installing, configuring, maintaining, and troubleshooting printers and related hardware/software across the organization. This role ensures minimal downtime and smooth printing operations for all employees.

Key Responsibilities

- Install and configure printers, scanners, and multifunction devices.

- Provide first-line support for printer issues (paper jams, connectivity, driver errors, etc.).

- Monitor printer usage, toner levels, and schedule preventive maintenance.

- Troubleshoot network printing problems and escalate complex issues when necessary.

- Maintain inventory of printer supplies (toner, cartridges, spare parts).

- Document support requests, resolutions, and recurring issues.

- Train staff on proper printer usage and basic troubleshooting.

- Collaborate with IT team to integrate printers with network systems securely.

Required Skills & Qualifications

- Strong knowledge of printer hardware and drivers (HP, Canon, Epson, etc.).

- Familiarity with Windows/Mac/Linux printing environments.

- Basic networking knowledge (IP addresses, print servers, Wi-Fi printing).

- Problem-solving and customer service skills.

- Ability to prioritize tasks and work independently.

Job Type: Full-time

Pay: Up to RM10,000.00 per month

Work Location: In person