全职 Client Services Manager 工作, 薪水, Digital Vibes Asia Selangor 公司招聘中 - Ricebowl

EQUIREMENTS

Candidates with equivalent experience or transferable skills will be considered.

• Managing and growing client accounts

• Coordinating campaigns and marketing deliverables

• Building long-term client relationships

• Handling client escalations and expectations professionally

RESPONSIBILITIES

• Serve as the primary point of contact for assigned clients, ensuring high satisfaction and

retention.

• Understand client business goals and translate them into actionable briefs for internal teams.

• Oversee the end-to-end delivery of client projects, from onboarding to reporting.

• Conduct regular client meetings, updates, and performance reviews.

• Collaborate closely with the creative, marketing, and strategy teams to ensure timely and quality

delivery.

• Identify upselling and cross-selling opportunities to grow client accounts.

• Prepare professional proposals, presentations, and reports for client communication.

• Monitor client feedback and proactively resolve issues to maintain strong partnerships.

TRAINING & DEVELOPMENT

We're committed to supporting your growth throughout your journey with us. While having the

following skills is a bonus, we'll provide the training and guidance you need:

• Marketing Consultancy & Strategy

• Social Media & Digital Campaign Management

• Content Strategy & Creative Direction

• Media Buying (Meta, Google, TikTok)

• SEO & Website Fundamentals

• Influencer & KOL Marketing

• • AI Tools — Canva, Figma, Claude, ChatGPT & more