- Kota Damansara Selangor Malaysia
工作地点
职位描述
岗位职责
Greet visitors and respond to customer inquiries via phone, chats, messages, email, or in person.
Respond to customer inquiries via phone, email, and WhatsApp in timely and professional manner
Handle customer complaints and provide appropriate solutions, ensure all communications are aligned with company standards and policies.
Support team members and contribute team goals
Ensure high levels of customer satisfaction and service quality.
Assist in preparing reports related to customer service activities.
Coordinate with relevant departments to resolve customer issues.
Maintain customer records and update databases accurately.
Provide product/service information and assist with order processing or follow-ups.
Perform general office duties such as filing, photocopying, and data entry.
Manage office supplies.
Back up Human Resource to organize meeting room in the event of training, meeting, festive celebration, office decorations in company.
Ensure front desk or reception area is tidy and presentable.
Maintain organized records of documents, reports, and correspondence.
Prepare and process purchase requisitions, and liaise with suppliers to obtain quotations in accordance with company procurement procedures.”
Assist to overseeing cleaner’s attendance and ensuring cleanliness is maintained.
重要安全守则
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