We are looking for a Systems Analyst to support the implementation, maintenance, and enhancement of business systems. The role will work closely with management and various stakeholders to understand business needs, improve processes, provide system support, and support digitalization initiatives.
Key Responsibilities
- Gather and document business and system requirements from various departments.
- Analyze business processes and recommend system improvements.
- Support the implementation, testing, deployment, and enhancement of business applications.
- Monitor and maintain ERP and other business systems.
- Provide first-level support and coordinate with software vendors and external consultants.
- Prepare system documentation, user manuals, and training materials.
- Conduct UAT and assist with system integration testing.
- Generate reports and dashboards, ensure data integrity and security, and support IT digitalization and continuous improvement projects.
Requirements
- Diploma in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.
- Candidate must have a at least 2 years of relevant experience in system implementation, system analysis, or a related role.
- Hands-on experience in Zoho systems and implementation is required.
- Familiarity with business process mapping and documentation.
- Strong analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
Hart Engineering Pte Ltd was established in 1971 and has expanded its business from being an engineering contractor of Singapore to specialist supplier, manufacturer and contractor in the field of fire protection system, access flooring system, industrial safety products, air-conditioning accessory and products as well as building products, etc.
Hart is specialized in its profession and is BCA/EPU registered in a wide range of categories including building architectural, interior refurbishing, mechanical and electrical services, fire protection as well as building automation systems and have achieved ISO 9002 certification since 1996.