全职 Sales Associate (E-Commerce Logistics) 工作, 薪水, Dealer Send Logistics Limited New Territories, Hong Kong 公司招聘中 - Ricebowl

Company Description

As a leading Hong Kong and Shenzhen-based logistics company, DealerSend provides a diverse range of services, including international freight forwarding, express delivery, supply chain fulfillment, and handling dangerous goods. Our expertise in catering to various shipping models, such as B2B, B2C, C2C, and M2C, enables us to offer customers a wide range of shipping options, allowing them to focus on their core businesses without worrying about logistics.

Responsibilities:

• Develop and execute innovative sales strategies to attract and secure B2C e-commerce clients in Hong Kong and Global markets.

• Build and nurture strong, lasting client relationships to drive consistent satisfaction, loyalty, and repeat business.

• Take full ownership of client accounts, prioritizing long-term engagement and ongoing support to ensure client success beyond the initial sale.

• Collaborate closely with operations, finance, marketing, and IT teams to deliver seamless operations, exceptional client experiences, and strong internal alignment.

• Proactively manage workload and priorities, with performance reviewed quarterly against key KPIs and adjustments made as needed to support success.

• Analyse market trends, competitor activities, and client feedback to continuously refine and optimize sales approaches.

• Maintain an active and professional presence on social media platforms—including LinkedIn, Instagram, Facebook, and X—to engage prospective clients and elevate brand visibility.

• Provide accurate cost estimations for potential clients by collaborating with relevant teams and handling associated administrative tasks to support the sales process.

 Training:

• In-House Training on Logistics & E-commerce Knowledge: Build a solid foundation through structured in-house training, covering industry fundamentals, cross-border logistics, and the latest e-commerce market trends.

• System Training: Receive hands-on training on our core operating systems — including CRM, shipping portal, and fulfillment platforms — to ensure you can confidently manage clients and deliver seamless service.

• Dedicated Mentorship: All training and ongoing support will be personally provided by your direct reporting manager, ensuring tailored guidance and well-rounded development at every stage.

 Qualifications:

• Bachelor’s degree in Business, Logistics, Marketing, or a related field.

• 1–2 years of relevant experience in sales or logistics is advantageous but not required—we are fully committed to training the right candidate from the ground up.

• Languages: Proficiency in both Cantonese, Mandarin and English.

 Attributes:

• Smart, quick-thinking, and adaptable in dynamic situations.

• Eager to learn and committed to personal and professional growth within the role.

• Outgoing and personable, with a natural ability to build rapport and connect effectively with diverse individuals.

• Strongly focused on owning client relationships, prioritizing long-term satisfaction and success.

• Positive, cheerful, and resilient, with the ability to think and respond quickly on your feet.

• Creative and entrepreneurial mindset, coupled with persistence and a genuine drive to acquire new skills.

• Hunter Mentality: Proactive in identifying and pursuing new business opportunities, with tenacity to convert leads into lasting sales growth.

• CRM Experience: Familiarity with CRM systems (Pipedrive preferred) for efficiently managing sales pipelines and client interactions.

• Social Media Savvy: Active and engaging on social platforms to build connections and interact effectively with target audiences.