jobs in Pacific Tech Pte Ltd

全职 Network Support Engineer 工作, 薪水, Pacific Tech Pte Ltd 公司招聘中 - Ricebowl

Network Support Engineer

Pacific Tech Pte Ltd

全职

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Job Description

  • Front-line support for customer inquiries and issues via email and phone;
  • Diagnose and troubleshoot product configuration and functional issues remotely and onsite;
  • Effective escalation to Level 2 or product vendor for action and resolution;
  • Able to handle flexible working hours on demand basis; and
  • Maintain rapport with customers and competence in managing vendors; and
  • Any other ad-hoc duties assigned.

Job Requirement

  • Degree/Diploma in Computer Science / IT Technology or equivalent
  • Exposure to networking and security solutions such as firewall, load balancers, endpoint protection will be an advantage
  • With working experience in an SI or distributor environment with network security skillset is a plus
  • Good IT Knowledge in OSI Layer,TCP/IP, LAN/WAN and network security
  • Ability to work under pressure with minimal supervision
  • Excellent in communication and analytical skills
  • Positive working attitude and team player
  • Willing to work extended office hours when needed
  • Entry level are welcome to apply

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