Job Description
Key Responsibilities
1. System Migration & Revamp Support
- UAT & Testing: Support the technical testing of new microservices and the upcoming SaaS package. You will verify that the new system handles logic (like store delivery windows and loading bay constraints).
- Data Mapping: Assist in extracting data from our "old system" and cleaning it for migration into the new cloud database.
- Documentation: Work with the team to create new SOPs and technical manuals as we transition from an in-house developer model to a vendor-managed model.
2. Technical Operations & SQL
- Query Development: Use SQL to pull operational reports, troubleshoot delivery discrepancies, and audit data integrity between the TMS and other supply chain systems.
- Issue Resolution: Act as the first line of technical support for transport planners and operations teams, resolving system "glitches" or data errors promptly.
3. Cross-Functional Coordination
- Team Collaboration: Work closely with the TMS/WMS team to ensure the "moving parts" of the software revamp stay aligned with ground operations.
- Vendor Liaison: Assist in communicating technical requirements to our outsourced partners and SaaS providers.
- Participate in the entire software development lifecycle, including planning, development, testing, deployment, and maintenance
- Implement and manage CI/CD pipelines and automated testing frameworks to ensure reliable releases
- Collaborate with cross-functional teams to define, design, and ship new features
- Monitor application performance and troubleshoot issues in production environments
- Continuously research and adopt new technologies, tools, and best practices
Required
- Experience: 1– 2 years of experience in logistics technology, transport planning systems, or supply chain analytics.
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