We are looking for Business Analyst to join one of the Top University in Singapore!
- BA role for someone who enjoys understanding how people work, improving processes, and using technology to solve practical problems
- Basic up to $4,200, collaborative working environment and great career growth
- Entry level with programming skills in Python/SQL are welcome to apply
Responsibilities:
Business Analysis and Digital Transformation
- Engage users to understand their needs and translate them into clear, actionable business requirements for internal teams and vendors.
- Support digital transformation projects by reviewing existing processes and identifying opportunities to simplify, improve or automate manual work.
- Prepare user stories, process flows and requirements documentation for new systems, features and enhancements.
- Support workshops, maintain requirements and action logs, and follow up on outstanding items to keep projects moving.
- Prepare test scenarios and scripts, coordinate user acceptance testing, record results, and track defects through resolution.
- Help develop user communications, training materials and rollout support for new systems and changes.
Systems, Data, and Programming Support
- Provide Level 2 support for issues raised by users, investigate possible causes, and work with Central IT, Enterprise IT, NTU Shared Services, or vendors on resolution.
- Perform system configurations using low-code tools and support system changes and enhancements through testing, defect logging and post-implementation checks.
- Use Excel and SQL scripting to extract, clean, reconcile and analyse data for operational reviews and reporting.
- Assist with data preparation, cleansing and migration activities when needed.
- Monitor data quality and system performance and flag unusual trends or issues for follow-up.
Requirements:
- A degree in Computer Science, Information Systems, Information Technology or a related discipline.
- Fresh graduates interested in business analysis, systems, or programming are welcome to apply.
- Ability to understand user needs and document requirements clearly and accurately.
- A basic understanding of the system development lifecycle, from requirements and testing through to rollout and support.
- Good working knowledge of Excel. Exposure to SQL, Python, VBA, or low-code tools would be an advantage.
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Liew Chien Hui (Vivian) - R2090138
ScienTec Consulting Pte Ltd – 11C5781