- Outram Central Region (Singapore) Singapore
全职 Corporate IT Assistant 工作, 薪水 up to SGD 4,500, FUSANG SINGAPORE PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl
Corporate IT Assistant
FUSANG SINGAPORE PTE. LTD.
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职位描述
岗位职责
About Fusang
Fusang is Asia's first fully-regulated digital securities exchange, bridging traditional finance with blockchain technology. Licensed in Labuan, Malaysia, we pioneered the world's first institutional tokenised sukuk and are building the digital infrastructure for tomorrow's capital markets.
What You'll Do
Provide onsite Tier 1 and Tier 2 technical support for hardware, software, and connectivity issues
Assist with IT onboarding/offboarding processes (account setup, equipment provisioning)
Manage helpdesk tickets via Jira ITSM, ensuring timely responses and SLA compliance
Support endpoint management, software installations, and system updates
Maintain IT asset inventory and assist with vendor procurement processes
Document technical procedures and update knowledge base articles
Assist with basic network troubleshooting and user access management
Provide hands-on support for day-to-day IT operations at the Singapore office
Requirements
Must Have:
Diploma in IT, Computer Science, or related field (or currently pursuing)
0-2 years IT support experience (internship experience counts)
Basic knowledge of Windows, macOS, and common office applications
Strong Apple/macOS troubleshooting skills (hardware diagnostics, macOS recovery, Apple Business Manager, MDM enrolment)
Familiarity with IT ticketing systems (Jira ITSM preferred)
Strong troubleshooting and problem-solving mindset
Fluent English (written and verbal)
AI-Assisted Tools:
Familiarity with Claude Code, Cursor, or GitHub Copilot
Willingness to learn and take initiative
Nice to Have:
Experience with MDM platforms (Microsoft Intune, Google Workspace MDM)
Experience with Google Workspace administration
Experience with remote management tools (NinjaOne or similar)
Basic understanding of networking (TCP/IP, DNS, DHCP)
Network engineering background (routing, switching, VLANs, firewall management, UniFi)
Exposure to vendor procurement processes
Experience working in an ISO-compliant environment
You're a Strong Fit If You
Are eager to learn and grow in a corporate IT environment
Have a customer-service mindset and patience with end users
Pay attention to detail and follow through on tasks
Can work independently while knowing when to escalate
Are comfortable in a fast-paced, dynamic environment
What We Offer
Mentorship and hands-on learning opportunities
Exposure to enterprise IT in a regulated fintech environment
Professional development support
Collaborative, international team across Asia
Fusang is Asia's first fully-regulated digital securities exchange, bridging traditional finance with blockchain technology. Licensed in Labuan, Malaysia, we pioneered the world's first institutional tokenised sukuk and are building the digital infrastructure for tomorrow's capital markets.
What You'll Do
Provide onsite Tier 1 and Tier 2 technical support for hardware, software, and connectivity issues
Assist with IT onboarding/offboarding processes (account setup, equipment provisioning)
Manage helpdesk tickets via Jira ITSM, ensuring timely responses and SLA compliance
Support endpoint management, software installations, and system updates
Maintain IT asset inventory and assist with vendor procurement processes
Document technical procedures and update knowledge base articles
Assist with basic network troubleshooting and user access management
Provide hands-on support for day-to-day IT operations at the Singapore office
Requirements
Must Have:
Diploma in IT, Computer Science, or related field (or currently pursuing)
0-2 years IT support experience (internship experience counts)
Basic knowledge of Windows, macOS, and common office applications
Strong Apple/macOS troubleshooting skills (hardware diagnostics, macOS recovery, Apple Business Manager, MDM enrolment)
Familiarity with IT ticketing systems (Jira ITSM preferred)
Strong troubleshooting and problem-solving mindset
Fluent English (written and verbal)
AI-Assisted Tools:
Familiarity with Claude Code, Cursor, or GitHub Copilot
Willingness to learn and take initiative
Nice to Have:
Experience with MDM platforms (Microsoft Intune, Google Workspace MDM)
Experience with Google Workspace administration
Experience with remote management tools (NinjaOne or similar)
Basic understanding of networking (TCP/IP, DNS, DHCP)
Network engineering background (routing, switching, VLANs, firewall management, UniFi)
Exposure to vendor procurement processes
Experience working in an ISO-compliant environment
You're a Strong Fit If You
Are eager to learn and grow in a corporate IT environment
Have a customer-service mindset and patience with end users
Pay attention to detail and follow through on tasks
Can work independently while knowing when to escalate
Are comfortable in a fast-paced, dynamic environment
What We Offer
Mentorship and hands-on learning opportunities
Exposure to enterprise IT in a regulated fintech environment
Professional development support
Collaborative, international team across Asia
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