Job Description:
- Troubleshoot and resolve the company’s IT-related issues, including hardware malfunctions, software errors and other technical problems.
- Install, maintain and manage IT hardware devices and software systems, including computers, peripherals, email and servers.
- Assist in managing and maintaining the company’s network and IT security systems.
- Perform regular data backups and ensure proper data protection procedures are followed.
- Monitor and follow up on IT issues to ensure timely resolution.
- Maintain proper records and documentation of IT-related matters, including issue tracking and system information.
- Provide technical assistance and support to employees on day-to-day IT-related matters.
- Perform any other IT-related duties as assigned by the Management.
Skills & Qualifications:
- Diploma or equivalent certification in Information Technology, Computer Science or a related field.
- Basic knowledge of computer hardware, software and troubleshooting.
- Basic understanding of IT systems, networking and servers.
- Good verbal communication and interpersonal skills.
- Good problem-solving skills and attention to detail.
- Able to work independently and as part of a team.
- Responsible, proactive and willing to learn.
- Ability to maintain strict confidentiality of company information and data.
Working Hours:
- Weekdays: 8:00 AM – 5:00 PM
- Alternate Saturday: 8:00 AM – 12:00 PM
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM1,700.00 per month
Benefits:
Work Location: In person