Customer Relations Officer
Marina Sq
Salary: up to $2,500
Monday - Sunday (5 days per week)
working hours - 9,30am - 7pm/12.30- 10pm
Job scope:
Guide shoppers through Mall Rewards app download and installation.
Provide hands-on support for shoppers during campaign redemptions.
Work closely with the customer service team and assist in the execution of the mall’s promotion and redemption programs and member redemptions.
Handle shoppers’/ tenants’ feedback and enquiries and provide necessary assistance promptly and resolution of complaints in a tactful and professional manner
Assist social media winners, verify eligibility, maintain records, and manage inventory with precision.
Support on-ground campaigns and events, ensuring smooth operations.
Any other ad-hoc duties assigned by Senior Executive, A&P
Job Requirement
Minimum NITEC in Hospitality/Tourism or related discipline
Good leadership and people management skills, and able to work independently
Good command of the English Language, both written and spoken
Proficient in computer skills (MS Word, Excel)
Able to work on weekends/public holidays
EA Personnel Name: Tracy See
EA Personnel No: R1876495
EA License No: 01C4394