Job Responsibilities
- Manage daily retail centre and online operations, including staffing, customer service, order fulfilment and after-sales support.
- Develop and monitor sales targets, budgets, operating costs and business performance.
- Oversee purchasing, inventory, product demonstrations, deliveries and customer enquiries.
- Recruit, train and supervise staff to provide professional and patient service to seniors and their families.
- Manage suppliers and business partners to ensure product availability and service quality.
- Develop partnerships with senior communities, care providers and corporate customers.
- Work closely with the Marketing Manager to convert enquiries and campaigns into sales and repeat customers.
- Ensure proper product documentation, customer data handling and relevant operational compliance.
- Improve internal processes and support the overall growth of the business.
Requirements
- Minimum 5 years of relevant working experience, including at least 3 years in team/operations management.
- Experience in healthcare products, wellness, eldercare, medical devices or service-oriented retail is preferred.
- Strong operations, financial and commercial management skills.
- Hands-on and able to lead a team effectively.
- Good spoken and written English and Mandarin, as the role requires communication with English/Mandarin-speaking customers, staff and suppliers.
- Patient, responsible and comfortable working with seniors and their families.
Work Eligibility
There is no quota available for this position.
Salary: S$3,000/month
Schedule: 6 days per week, 8:30 AM – 5:30 PM
Pay: $3,000.00 per month
Work Location: In person