全职 Salesforce Developer 工作, 薪水, Tech Aalto 公司招聘中 - Ricebowl

Salesforce Developer – Case Management Platform

Role Summary

We are looking for a Salesforce Developer to design, develop, test, and maintain solutions for a Case Management Platform. The role requires strong hands-on Salesforce development experience and the ability to deliver scalable, secure, and high-quality solutions in an Agile environment.

Key Responsibilities

• Design, develop, and customize Salesforce solutions using:
• Apex
• Lightning Web Components (LWC)
• Flows
• Custom Objects
• Validation Rules
• Omnistudio components
• Action Plans
• Document Generation
• Configure Salesforce platform features, mainly Service Cloud and Public Sector Solutions, with possible exposure to Experience Cloud
• Build integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft
• Work closely with Solution Architects, Tech Leads, Business Analysts, Product Managers, QA, and UX Designers
• Translate user stories, acceptance criteria, and technical specifications into working solutions
• Participate in Agile ceremonies including backlog grooming, sprint planning, development, testing, and deployment
• Perform unit testing, support SIT/UAT, and resolve defects
• Troubleshoot issues across Salesforce environments and ensure platform stability
• Support deployments across development, SIT, UAT, staging, and production
• Follow GitLab version control and CI/CD deployment processes
• Create and maintain technical documentation, deployment notes, and operational playbooks
• Continuously improve performance, maintainability, and user experience based on Salesforce best practices

Required Skills and Experience

• Degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of Salesforce development and administration experience
• Hands-on experience with:
• Apex
• SOQL/SOSL
• LWC
• Salesforce Flows and automation tools

Strong understanding of:

• Service Cloud
• Experience Cloud
• Salesforce data model
• Security model including roles, profiles, permission sets, and public groups
• Validation rules and automation

Experience with:

• REST/SOAP APIs
• Salesforce integration patterns
• External system integrations
• Familiarity with Agile tools such as JIRA and Confluence
• Experience with Git/GitLab
• Understanding of CI/CD and Salesforce DevOps practices
• Strong analytical, troubleshooting, and communication skills

Nice to Have

• Experience with Omnistudio or Salesforce Public Sector Solutions
• Experience integrating with MuleSoft
• Exposure to enterprise case management or digital transformation projects
• Experience with AI-related Salesforce features such as Agentforce
• Salesforce Certified Platform Developer II
• Salesforce Certified Platform Developer I
• Salesforce Administrator certification

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