全职 Housekeeping Team Leader 工作, 薪水 up to SGD 3,800, WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. 公司招聘中 - Ricebowl

• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.
• Participate in company's sustainability effort for the environment and being an inclusive employer

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.
• Experience in using AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT or other approved AI applications) as an added advantage

Worldwide Hotels currently owns and manages seven hotel brands in Singapore, namely Hotel Boss , V Hotel , Hotel Mi , Value Hotel , Venue Hotel , Hotel 81 , Mercure ICON Singapore City Centre and Novotel Singapore on Kitchener. With a current combined total of 41 hotels islandwide and over 8.600 rooms, Worldwide Hotels is Singapore’s leading tourist class hotel group, providing affordable accommodation with an undiscounted experience for travellers visiting Singapore.

Worldwide Hotels’ vision is to be the world’s leading Singapore brand hotel group. Worldwide Hotels has acquired properties in Asia Pacific including Malaysia, Thailand and Australia; with more developments in the pipeline as the Group continues to grow its footprint in the Asia Pacific and beyond.