全职 Corporate Services Coordinator 工作, 薪水, JLL 公司招聘中 - Ricebowl

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description:
The reception team serves as a front-line ambassador, creating crucial first impressions that shape visitor experiences and exemplify our commitment to world-class service delivery

Call Management
Managing incoming calls from internal and external stakeholders

Guest Management
Welcoming all visitors
Notifying departmental EA’s and/or meeting host of their guest’s arrival
Coordinating with building lobby and other reception desk
Coordinating with Dining Services team as and when needed / arranging catering for local meetings / events
Creating and running daily reports from EMS / Book-It

Conference Room Management
Proactively managing bookings and resolving meeting room conflicts via EMS /Book-It system
Liaising with other IT and Global Corporate Services (GCS) functions to ensure meetings run smoothly
Performing daily room checks of all conference rooms; reporting any issues by creating SNOW tickets and monitoring until issues are resolved

Client Knowledge
Receptionists will need to gain an understanding of the company, so they are able to engage in passing conversation with guests or when fielding questions from callers
Receptionists must become adept at recognizing key business unit leaders and corresponding EAs and learning any preferences in relation to call forwarding or guest greeting, escorting and delivery.

Physical Reception Areas
Ensuring the reception area is pristine, clean and tidy at all times
Reporting facilities issues (e.g., broken / worn furniture, blown light bulbs, dirty floors, carpets, walls etc.) immediately. Raising SNOW tickets, and following up until these items are resolved
Ensuring newspapers, magazines and publications are current and neatly displayed
Ensuring wardrobes are empty of debris, and free and clear to accept guests’ coats and luggage

Corporate Services Coordinator responsibilities:
Local point of contact for Regional Corporate Services team
Assist Regional Event Marketing Coordinator with local events
Mail / print services (including stationary inventory management)
Subscription services
Courier management
Physical Records Management
Workplace Management requests and work order creation and tracking ensuring tickets are actioned and closed
Pantry services management
Security requests and monthly access report management
Expenses and Invoice Management

Qualifications:
Minimum 2-3 years of experience in reception, front desk, customer service, or client-facing roles within corporate, hospitality, or financial services environments

Excellent verbal and written communication skills in English (additional languages an advantage)

Demonstrated ability to manage high-volume reception duties with strong attention to detail

Strong organizational and multitasking abilities with effective prioritization skills

Professional demeanor with a courteous and cooperative approach

Ability to work independently with minimal supervision

Client-focused mindset with proactive customer service skills and ability to anticipate needs

Ability to handle confidential information with discretion and maintain professional boundaries

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.