About the Role
We are looking for a
proactive and customer-focused Sales Support Executive
to join our Hygiene Services team. You will manage existing customer accounts, contract renewals, sales leads and quotations while ensuring good customer satisfaction and retention.
Key Responsibilities
Manage and maintain relationships with existing customers.
Follow up on contract renewals and expiring agreements.
Handle customer enquiries and service requests.
Identify opportunities for upselling and cross-selling.
Follow up on sales leads and potential customers.
Prepare quotations, proposals and renewal offers.
Conduct customer follow-ups through calls and emails.
Maintain accurate customer and sales records.
Work closely with internal teams to ensure smooth service delivery.
Requirements
Minimum
NITEC / Higher NITEC / Diploma
or equivalent.
At least
2 years of experience
in customer service, sales, account management or related roles.
Good communication and interpersonal skills.
Customer-oriented and comfortable handling customer enquiries.
Confident in sales follow-ups, negotiations and renewals.
Self-motivated, organised and able to work independently.
Proficient in Microsoft Office, especially Excel and Word.
Benefits
Commission for successful contract renewals
Career growth opportunities
Friendly and supportive working environment
Working Location
Ang Mo Kio Industrial Park 2, Singapore
Working Hours
Monday to Friday, 8.30am to 6.00pm
Basic Salary
$2600 to $3000 per month, depending on experience and qualifications.
Employment Type
Full-time
Established in 1989, Duprex (S) Pte Ltd is a Singapore-based B2B business with over 20 years of experience in the cleaning and washroom hygiene industry. Over the years, we have grown to become one of the industry’s most trusted names and a leading supplier in the Asia-Pacific region. Today, we are a one-stop shop and your choice supplier in cleaning chemicals and washroom hygiene products.
We manufacture cleaning chemicals and supply washroom hygiene products to a wide range of sectors and industries. Our high-quality products and solutions are both environmentally friendly and competitive in pricing. With our well-stocked inventory, you’ll find everything you need for a hygienic washroom and environment.
We pride ourselves on providing good service to our clients by supporting them with the latest and most innovative hygiene products. Our clientele includes some of the world’s leading service providers in the cleaning and washroom hygiene industry.
In recognition of our efforts, we have received the following accreditation:
- ISO 9001:2015 Quality Management System
- ISO 14001:2015 Environmental Management System
- ISO 22000:2005 Food Safety Management System (incorporating HACCP standards)