全职 Operations Support Cloud Engineer 工作, 薪水 up to SGD 6,500, AALUDRA TECH SOLUTIONS PTE. LTD. 公司招聘中 - Ricebowl

Job Summary

We are seeking an experienced Operations Support Engineer to join a high-performing technology team in Singapore, focusing on IT operations, cloud infrastructure, monitoring, incident/change management, automation, and DevOps practices.

Responsibilities

Support and optimize IT operations by applying proven experience as an Operations Engineer or IT Operations Engineer

Implement Incident Management and Change Management workflows using ITSM tools such as AWS Quick, Zendesk, or ServiceDesk to ensure operational stability

Manage security and access control by administering privileged access to test and production environments to maintain system integrity

Perform hands-on full-stack monitoring of applications and infrastructure using APM tools to proactively identify and resolve issues

Identify and implement process automation to minimize downtime and reduce human errors in IT operations

Utilize automation and scripting tools such as Terraform and Ansible to streamline infrastructure management and deployment

Apply Agile methodologies, DevOps pipelines, Test-Driven Development (TDD), and information security practices to enhance development and deployment processes

Manage cloud infrastructure and services across AWS, Azure, Google Cloud, or equivalent platforms to ensure reliable cloud operations

Communicate complex technical issues clearly to non-technical teams to facilitate collaboration and problem resolution

Demonstrate excellent problem-solving skills to address operational challenges effectively

Required competencies and certifications

Any Bachelor’s degree or diploma, preferably in Computer Science, Information Technology, or a related field as foundational knowledge for the role

Preferred competencies and qualifications

Knowledge of cloud-native monitoring tools such as Amazon CloudWatch to enhance monitoring capabilities

Experience with the AWS ecosystem to leverage platform-specific advantages

Cloud certifications or experience with GPC/GCC environments to support cloud operations

Exposure to AI application development, particularly Retrieval-Augmented Generation (RAG), tool calling, workflow automation, and data lakes, to support innovative technology initiatives