全职 Operations Manager 工作, 薪水 up to SGD 6,000, MEDLINK HEALTHCARE GROUP PTE. LTD. Central Region (Singapore) 公司招聘中 - Ricebowl

Company Overview

Medlink Healthcare Group (MHG) Pte Ltd, established in 2017, provides Medical Training Courses, Emergency and Non-Emergency Patient Transport, Ambulance Services, Industrial Emergency Coverage and Event Coverage, aiming to enhance healthcare quality affordably.

Job Summary

We seek a hands-on operational leader to manage Medical Services operations, ensuring efficient manpower deployment, cost control, service delivery, and continuous operational improvement.

Responsibilities

Lead sizeable frontline, field-based, or shift-based operations to achieve operational goals.

Develop and execute manpower planning, rostering, and workforce optimisation strategies to maximise efficiency.

Manage operational costs and control overtime to meet budget targets.

Supervise and coach supervisors and frontline teams to enhance performance and accountability.

Establish, monitor, and analyse operational KPIs to drive data-informed decision-making.

Conduct site visits, inspections, and operational audits to ensure compliance and identify improvement areas.

Identify operational inefficiencies and implement practical solutions to enhance service delivery.

Make decisions grounded in operational data, evidence, and financial considerations.

Take ownership of operational issues and lead them through to resolution.

Balance operational discipline with effective people management to maintain team engagement.

Engage directly with crews, inspect vehicles, challenge inefficient practices, and hold supervisors accountable to maintain high standards.

Required competencies and certifications

Minimum 5 years of relevant operations management experience in frontline, field-based, or 24/7 environments.

Experience in healthcare, ambulance/emergency services, logistics, transport, security, facilities management, aviation, or other manpower-intensive 24/7 operations.

Proven skills in manpower planning, rostering, and workforce optimisation.

Strong experience in operational cost control, budgeting, and resource utilisation.

Demonstrated ability to lead supervisors and frontline teams, including performance management and accountability.

Proficient in analysing data to identify inefficiencies and drive operational improvements.

Experience managing operational KPIs, ensuring SOP compliance, and conducting ground-level inspections and audits.

Hands-on, results-oriented approach with strong ownership and collaboration with frontline teams and management.

Medlink Healthcare Group (MHG) Pte Ltd was established in 2017 as Medlink Services Pte Ltd, providing Training Services.

Since then, it has expanded its service offering to include a myriad of activities related to Emergency and Non-Emergency Patient Transport, such as the provision of Ambulance Services, Industrial Emergency Coverage, Event Coverage, and the provision of Medical Supplies.

MHG seeks to contribute to the betterment of the Healthcare Industry; as well as the society-at-large via the provision of quality services at an affordable price point.